TERMS AND CONDITIONS
The following terms and conditions apply to all companies and or persons or other entities (“you”) that are attending any workshop (“Workshop”) organised by Mule Management Ltd and Riverlight Developments Ltd (“we” or “us”). Please ensure you have read and understood the following:
1. Acceptance of terms and conditions
By completing the registration form for a particular workshop, you are agreeing to the terms and conditions set out below (“Terms”) and they will be incorporated into the contract between us (“Contract”). You will ensure that your employees, partners, agents, contractors, subcontractors and any other person attending the Workshop on your behalf shall comply with these Terms. The Contract is formed when we send you a booking confirmation. This event is for all those over 18 years of age and by acceptance of these terms, you will be confirming that none of your attendees is below 18 years of age on the date of the Workshop.
The fee for attending the Workshop (“Registration Fee”) will be as stated on the registration form for the relevant Workshop from time to time. Prices are exclusive of VAT except where expressly stated otherwise. All payments for the Registration Fee must be made in full at the time of completing the registration form and in any event prior to the date of the Workshop. If payment is not received within 7 days of your registration, your registration will be cancelled and the payment of any refund will be at our complete discretion. Payment will be made via our merchant account provider (and you consent to us passing your necessary details to the merchant account provider ( and you consent to us passing your necessary details to the merchant account provider and to the processing necessary information about you) or directly to our bank account, as notified to you. We reserve the right to run price promotions as we think fit.
All tickets for the Workshop will be non-refundable except as set out in paragraph 4 and 5 below. However, if you are unable to attend the Workshop for any reason you may email us at firstname.lastname@example.org to provide us with the name of a substitute to attend the Workshop on your behalf and on receipt of this email we shall make such substitution and allow the substitute access to the Workshop. We may at our discretion charge an administration fee of up to £50 for making such substitution.
There may be circumstances in which we need to cancel the Workshop. In such circumstances, we will provide you with a full refund of the amount of the Registration Fee that you have paid to us and we will make every effort to provide you with such refund within 60 days of the date of cancellation.
5. Postponement or change to venue
There may be circumstances in which we need to postpone the Workshop or change the venue at which Workshop is to be held and if we do, we shall advise you of this as soon as we possibly can. If the postponement is for more than 6 months after the published date of the Workshop or the replacement venue is more than 50 miles away from the publicised venue, you may cancel your ticket by emailing us at email@example.com and we shall provide you with a full refund.
6. Liability and Disclaimer – important, you must read this
Our sole liability in relation to any cancellation, postponement or change of venue shall be limited to the price paid by you for such Workshop and we shall not be liable under any circumstances for any consequential losses.
7. Your obligations
If you act in any way which in our opinion is likely to cause any harm or nuisance to any person at the Workshop, you will be required to leave the Workshop and we shall not be liable to refund your Registration Fee or any other payment.
You must comply at all times with the health and safety policy of the venue. You must comply with all requests from us or the venue with regard to health and safety and failure to do so will result in your being asked to leave the workshop (in which case no refund will be provided). You may not bring any equipment or items of a hazardous or dangerous nature to the Workshop.
You shall not cause any damage to any part of the venue (including outside areas, and all inside walls, flooring, fixtures and fittings). You are solely liable for any damage caused by you, your employees, contractors, subcontractors and agents to any such area of the venue and shall fully reimburse us in relation to any damage so caused.
You must keep your personal belongings with you at all times and we accept no liability for any damage to, loss or of theft of any of your belongings or other items brought to the Workshop by you.
8. Promotional materials and materials at the Workshop
Unless otherwise stated, the copyright for any such promotional materials and any materials used at the Workshop (including course notes, slides, brochures, articles and case studies)
belongs to us and may not be reproduced in any medium without our prior written consent.
You may use such materials for your own business purposes only and may not reproduce, publish or deal with such materials in any way for any commercial use.
We reserve the right to change the published programme (including the publicised speakers) or materials as we think fit.
Copyright and all intellectual property rights in Workshops and materials remain the property of Mule Management Ltd and Riverlight Developments Ltd and any other provider/supplier who owns the copyright.
9. Photography and filming
We may wish to photograph or film the Workshop and reserve the right to do so for the purposes of promoting future workshops or otherwise. You consent to us (or any other person attending the Workshop) photographing or filming you and any persons attending the Workshop with you. You may not photograph or video the Workshop without our
prior consent and participants are expressly forbidden from recording and sharing Workshop materials with non-Participants.
10. Data protection
We will communicate with you using the contact details provided on the Registration Form for the purposes of the Workshop. All personal details/data will be kept for up to 1 year and in compliance with the current UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR) where we will document all the applicable information under Article 30(1) of the GDPR. We will only collect personal data relevant to accept payment from you. We shall be entitled to pass on all of your contact details to the workshop facilitators who will be bound by the same data protection regulations.
We shall not send you tickets for the workshop. We will have your name on the attendee list and if you have paid the Registration Fee you shall be provided with access to the Workshop.
12. Travel, accommodation and refreshments
You shall be responsible for making and paying for your own travel and accommodation arrangements to and from the Workshop. If you are late at the workshop or prevented from attending the Workshop due to travel delays or any other circumstances, we shall not be obliged to provide you with a refund or to wait to start the Workshop until you arrive. Lunch and light refreshments shall be provided.
13. Disability, medical conditions and dietary requirements
If you have any disability or medical condition that requires us to make special arrangements for you or any special dietary requirements, please email us at firstname.lastname@example.org as soon as possible and in any workshop at least 2 weeks prior to the date of the Workshop.
14. Limitations of Liability – important, you must read this
Whilst every reasonable precaution is taken by us to ensure security and safety at the workshop, we shall not in any way be liable for any loss or damage suffered by you whatsoever in relation to the Workshop, save that nothing in these Terms shall be deemed to limit the liability of any person for death or personal injury caused by negligence.
Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, any fraudulent misrepresentation or any other liability for which it is unlawful to exclude or limit liability.
Our total liability for any matter arising out of the Contract shall in all circumstances be limited to the price paid by you for the Workshop and we shall not in any circumstances be liable to you for any consequential loss whatsoever.
In no event shall Mule Management Ltd and/or Riverlight Developments Ltd be liable for any lost data or content, lost profits or revenue, business interruption or damage to goodwill (in each case whether direct or indirect) or any indirect, incidental, special, consequential, exemplary or punitive loss.
In any event, the maximum liability to you for any claim arising (whether in contract, negligence, tort or otherwise) from this Workshop shall be limited to the applicable fee paid in respect of the Workshop that is the subject matter of the claim.
Our Workshops and the supporting materials related to them are prepared solely for training and educational purposes and are not a substitute for legal or professional advice. Neither Mule Management Ltd and/or Riverlight Developments Ltd, nor its Workshop Facilitators, will accept responsibility for loss howsoever occasioned to any person or persons arising from any reliance; including reliance on any content for the purposes of giving advice to third parties.
15. Governing law
These Terms shall be governed by English Law and you hereby submit to the exclusive jurisdiction of the English Courts.
The declaration below must be signed by each person attending the Workshop. Without a signature, the registration process is incomplete.
We have read and we both accept the Terms and Conditions of Acceptance set out in this document.
Signed By: __________________________ Date: ___________________________
Signed By: __________________________ Date: ____________________________